About Flintwood

My nonno came to Australia from Calabria in 1962 with a suitcase and about forty dollars. He always said the house you keep tells people who you are. I grew up watching him sand back furniture on weekends, fix things properly, refuse to buy anything cheap twice. That stayed with me. When my wife and I moved to Adelaide in 2014 and had our two kids, Flint and Woody, I found myself doing the same thing he did, spending Saturday mornings at the Bowerbird Market in Brompton, looking for pieces that were actually made to last. The problem was, most of what I found either cost a fortune or fell apart inside a year.

Before Flintwood I was working in project management for a mid-size construction firm in the CBD. Good money, long hours, not much left over for the school run. My wife went back to part-time work after Woody started kindy, and for a while we made it work, but the commute alone was eating two hours a day. I started buying home goods in small lots, testing them at home, then selling the surplus through Facebook Marketplace and a basic Shopify store on weekends. In the first three months I turned over about $4,200. That was not life-changing money, but it was enough to make me pay attention.

— Thanks for being here. — Antonio, Antonio Domenico Dottore

Our team

• Brigitte Naoum — Operations Coordinator: Brigitte joined Flintwood in early 2022 after six years coordinating freight logistics for a wholesale importer in Port Adelaide. She manages the day-to-day flow between suppliers, the Invermay Road space, and the couriers, which in practice means she is the person who knows where every parcel actually is. When a container from a Geelong-based freight forwarder arrived two weeks late in March 2023, Brigitte had replacement stock rerouted from a secondary supplier within 48 hours.
• Declan Quigley — Customer Experience Lead: Declan grew up in Devonport and moved to Launceston for a retail management role that ended when the store closed in 2021. He came to Flintwood through a Seek listing Antonio almost did not post, and has handled customer communications since October of that year. He answers every support email personally, keeps average reply time under three hours on weekdays, and wrote the return policy that reduced disputes by roughly a third in the first six months after it went live.
• Yumiko Ferraro — Product and Content Manager: Yumiko studied visual communication in Brisbane and spent four years doing product photography and copy for a homewares wholesaler based in Fortitude Valley before moving to Tasmania with her partner in 2023. She photographs every new product on a light table in the Invermay Road space, writes the listings, and decides what goes in the monthly email. She pushed Antonio to cut the product range from 74 SKUs to 41 in her first three months, arguing that a tighter range was easier to photograph well and easier for customers to navigate.

Frequently asked questions

How long will my order take to arrive?

Standard delivery takes 3–8 business days depending on your location. Express orders placed before 2pm AEST Monday–Friday typically arrive within 1–3 business days. Remote and rural areas may take a little longer.

Do you offer free shipping?

Yes. Orders over $120 AUD qualify for free standard shipping Australia-wide. Orders under that threshold start from $9.95 for standard and $14.95 for express.

What is your return policy?

We accept returns within 30 days of delivery for items in their original, unused condition with packaging intact. Sale items and personalised orders are excluded. See our full Returns Policy for details.

How do I care for the concrete planters?

Wipe the Graphite Concrete Geometric Planters with a dry or slightly damp cloth — avoid soaking them or leaving standing water inside without a liner. Concrete is porous, so a sealant coat every 12 months will help maintain the finish.

Are the knife blocks safe to put in the dishwasher?

The Skandia Knife Block itself should be kept dry and wiped clean — never submerged or machine-washed. The knives in the set are hand-wash only; dishwashers will dull the blades and can damage the handles over time.

Do you offer custom or personalised orders?

We don't offer personalisation on individual retail orders at this stage. If you have a large-volume custom enquiry, email us at hello@flintwoodsupply.com and we'll see what's possible.

Can I buy Flintwood products wholesale?

Yes, wholesale accounts are available for registered Australian businesses. Send your ABN, business name, and a brief outline of your store to wholesale@flintwoodsupply.com and Antonio's team will get back to you within 3 business days.

Do you offer gift wrapping?

Gift wrapping is available at checkout for $6.95 per order. We use a simple kraft paper wrap with a Flintwood tag — no plastic. You can add a short handwritten message at checkout too.

Customer reviews

• 5/5 “Solid knife block, looks exactly as pictured” Ordered the Skandia Matte Black Knife Block Set on a Tuesday and it arrived in Sydney by Thursday — faster than I expected for standard shipping. The matte black finish is consistent and the knives feel balanced in the hand. Really happy with it for the price.
• 4/5 “Great planters, one arrived with a small chip” The Graphite Concrete Geometric Planter Trio looks excellent on the shelf and the concrete texture is exactly what I was after. One of the three had a small chip on the base edge — not visible when displayed, but worth mentioning. Customer service responded quickly and offered a partial refund, which I appreciated.
• 5/5 “Pillow covers are the real deal” The Harbour Coastal Linen Pillow Covers feel genuinely thick and the colour is a nice natural tone — not washed out like some linen products I've bought online. They fit my 50x50cm inserts snugly. Already ordered a second set.
• 5/5 “Desk lamp works exactly as described” The Tempest Brushed Steel Desk Lamp charged up fast via USB and the light output is warm without being dim. I use it daily at my home desk and the brushed steel hasn't picked up any scratches yet after two months. Good build for the price point.
• 4/5 “Wall hanging is well made, shipping was slow to WA” The Botanica Woven Wall Hanging is solid — the knots are tight and it hung straight without any fiddling. Delivery to Fremantle took nine business days on standard, which is on the longer side, though I understand WA takes longer. Would order again but might pay for express next time.
• 5/5 “Bought as a gift, recipient loved it” Ordered the linen pillow covers as a housewarming gift with the gift wrap option. The kraft paper wrap looked clean and the handwritten note was a nice touch. My friend messaged me straight away when it arrived — the packaging alone made it feel like a considered gift.

From the journal

• Why the business is named after my youngest son — Flint was four when I registered the ABN, and honestly he deserved some credit for all the chaos he caused while I worked.
• Getting the concrete mix right took me eleven batches — The Graphite Concrete Geometric Planter Trio did not look like that on the first attempt, or the second, or the ninth.
• How we actually use the Skandia knife block every day — I started stocking the Skandia set because I had one in my own kitchen for eight months before I listed it.
• Finding a linen supplier who would talk to a small order — Most textile suppliers in Australia have a minimum order that would have cost me more than I made in my first six months.
• Moving the business from Adelaide to Launceston mid-stride — We moved in January and I had 34 unfulfilled orders in the queue, which was not ideal timing.
• The desk lamp that ended my extension cord situation — I had been running an extension cord across the floor of my office for two years and it was a genuine trip hazard.